How to use this system
This whistleblower system is designed for you to alert the Compliance Team of a situation which you feel is contrary to legal provisions or our own standards and guidelines.
As part of responsible corporate management, company name regards compliance as one its core values. All employees of company name are required to observe applicable laws, rules and internal guidelines. Only in this way can we ensure that we protect our company and staff, our shareholders and cooperation partners from incidents that may be damaging to them. Since this applies equally to our associated companies (100% subsidiaries of company name), our whistleblower system can also be used to report compliance issues relating to company name’s associated companies.
Detecting inappropriate behaviour or irregularities in compliance at an early stage plays a crucial part in limiting possible damage. Moreover, this also enables us to re-think processes and structures and, where necessary, adapt them. In this spirit, we actively encourage employees to raise their concerns as well as external partners such as, for example, business partners or customers. The whistleblower procedure explained here is, however, not for complaints or grievances, but exclusively for uncovering inappropriate practices and infringements of rules and statutory requirements. To report a concern over our products or services, contact our company name Service Center (0123/4567890).
All concerns submitted to the whistleblower system are treated in confidence. Since the system allows you to report a concern anonymously, you can choose to report anonymously or use your own name. In either case, all reports of alleged malpractice are followed up. After submitting your message, you are sent a case number. This allows you to log onto the whistleblower system within four weeks to review the state of our investigation. We would, though, ask you to bear in mind that processing a compliance-relevant issue can take several weeks. If you are interested in the result of your concern after the expiry of the deadline of four weeks, re-submit your message to obtain a new case number.
Please note that reporting incidents on compliance-relevant issues must be in good faith and not against your better judgment. The whistleblower system must not be used to submit information known to be incorrect or slanderous.
Thank you for your support!